Menu

FAQ's

What is the difference between a bespoke suit and an off the rack suit?

What is the procedure to getting a custom made suit?

Do you make ladies suits?

How do I get to your shop in Hong Kong?

Where is my order being tailored?

How long will it take to get my suits?

Do you keep measurements on file?

Do I need to get measured every time I order?

What happens if the garment does not fit first time around?

Can I order clothes online?

What is the price range ?

I have ordered several suits/shirts, but I have only received one. Where are my other suits?

Q: What is the difference between a bespoke suit and an off the rack suit?
A: A bespoke suit is a suit that is made individually, made according to your size, shape and preferences. Retail off the rack suits come in standard sizes that are not your perfect fit.

Q: What is the procedure to getting a custom made suit?
A: There are 3 main steps.
1. Discuss your requirements with our fashion advisors. You can even bring a garment to be copied or a style from a magazine that you would like to be copied.
2. Select the fabrics you desire. There are over 25,000 fabric swatches to choose from.
3. Let us take your measurements along with digital photographs so that we can collect additional information about your body shape and size.

Q: Do you make ladies suits?
A: Of course! We want to make the ladies look good too.

Q: How do I get to your shop in Hong Kong?
A: Click here for directions.

Q: Where is my order being tailored?
A: All orders are hand tailored in our workshops in Hong Kong and China.

Q: How long will it take to get my suits?
A: Orders taken from overseas take approximately 4-6 weeks. However we do offer express delivery of about 2 weeks at an extra cost.

Q:Do you keep measurements on file?
A: Yes, once our professional tailors measure you we will have your record on file for ten years. Thus reordering suits is much easier in the future.

Q: Do I need to get measured every time I order?
A: No. If your measurements have not changed and you want to keep everything the same, you can make another order with the exact same measurements as your previous order. We keep all your measurements on file so as to make the ordering process as easy as possible.

Q:What happens if the garment does not fit first time around?
A: If the garment doesn't fit you, bring it back to us at any of our venues. Alterations are free of charge.

Q: Can I order clothes online?
A: Yes, you can now order shirts online using our E-Store.

Q: What is the price range ?
A: Our custom shirts range in price from US$50 to US$500, depending on the material. Suits range from US $350 to US$5,000, also depending on the material.

Q: I have ordered several suits/shirts, but I have only received one. Where are my other suits?
A: When you order more than 1 suit/shirt, we send out one first as a trial/fitting. When you receive your first suit/shirt, you should inform us of the fit so that we can make the appropriate modifications if necessary. Please use our online form and make appointment to inform us about the fitting.